Sinergify Garners Spotlight on Salesforce Ben for Revolutionizing Salesforce Jira Integration
Mountain View, CA | November 02, 2023 – Grazitti Interactive is delighted to announce that its flagship product, Sinergify, has recently been featured on Salesforce Ben.
Salesforce Ben is the leading site for Salesforce professionals looking to advance their careers. They share trusted, engaging content to help readers stay up to date with the latest Salesforce news, releases, certifications, and acquisitions, as well as technical guides and tutorials.
Sinergify is a connector to integrate Salesforce and Jira. It is, however, more than a mere integration tool and comes packed with amazing features to help organizations improve cross-functional collaboration among their customer-facing and backend teams.
The review featured on Salesforce Ben encompasses an in-depth analysis of Sinergify’s features and highlights its capabilities in bridging the gap between Salesforce and Jira instances. It also mentions the upcoming features and updates, including Sinergify Assist, which will offer AI-based recommendations to agents that surface similar closed Cases for faster resolution. In addition, users will soon have the ability to map third-party Jira application fields within Field Configuration directly.
Also, in upcoming releases, the Jira plugin will be updated to allow users to view potential results in Jira while creating Salesforce records.
Expressing his delight, Atul Sharma, Director of Salesforce, Grazitti Interactive, said, “This recognition not only underscores Sinergify’s excellence but also exemplifies Grazitti’s commitment to delivering cutting-edge solutions that make a significant impact on customer success. We are grateful for this acknowledgment and look forward to continuing our journey of innovation to improve our offerings and set new industry benchmarks.”
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About Salesforce Ben
Founded in 2014, Salesforce Ben is a dedicated community where Salesforce users from varied experiences and backgrounds can share their knowledge. It includes posts about Administration, Development, Certifications, and Careers in the Salesforce ecosystem. Additionally, it offers premium certification content for its paid members.
Salesforce-native & Lightning-ready, Sinergify enables you to break free from siloed communication & build collaboration across teams by integrating your CRM platform, such as Salesforce or Zendesk, with Jira. It helps you integrate both standard and custom objects in Sales, Service, and Community Cloud, as well as the on-premises and cloud versions of all Jira products, such as Core, Software, Ops, and Service Desk.