Take Cross-Team Collaboration to a Whole New Level
Integrating Salesforce and Jira gives you strong insight into the buyer’s journey stage, as well as customer expectations. This enables you to reduce the time and effort required to solve customer issues, and build a highly-personalized approach to customer support. At Grazitti, we’ve built Sinergify, a Salesforce Jira connector. It enables you to combine the power of Salesforce and Jira, break free from siloed communication, and build cross-team collaboration.
With fast-paced product development, Sinergify has recently launched Sinergify Assist, which offers AI-based recommendations to agents that surface similar Cases. By mapping historical data quickly, it enables informed decision-making for faster case resolution.
When paired with Salesforce’s Agentforce, which automates routine tasks and customer interactions, Sinergify enhances functionality by enabling end-to-end case resolution, improved case management, and multi-channel support. This combination allows agents to efficiently handle routine inquiries and engage across multiple channels, freeing them to focus on more strategic tasks.
Sinergify, a Salesforce Jira integration solution, enables custom development and automation by leveraging data from business-critical tools. Its advanced features:
Get support for as many as 18 languages and view the admin panel in the language of your choice
Enable a two-way flow of data and auto-sync comments and attachments with Salesforce Jira Connector
Get compatibility with Classic, as well as Lightning Experience (LEX) in Salesforce
Avail support for standard and custom objects & synchronize as many objects as you require with Salesforce Jira Connector
Get reporting capabilities to analyze the number of Salesforce cases escalated as Jira issues
Get advanced search for existing Jira issues as well as a comprehensive view of the results page
* Metrics reported by our customers through an internal survey.
With a focus on accessibility, scalability, cost-effectiveness, quick implementation, and seamless integration, we’ve built Sinergify – A Salesforce Jira connector to streamline and simplify customer relationship management. Once you configure and set up the Salesforce Jira connector as per business requirements, almost everything can be automated.
Enhanced Data Visibility & Improved Customer Insights
Create Jira Issues
from Salesforce
Sync Attachments
& Comments
Search & Link Jira Issues
From Salesforce
Centralize Updates on Salesforce
& Jira Side
Link Multiple Jira Instances
With Salesforce
View Salesforce Insights With the
Jira Plugin
Certified Experts
We have a team of Salesforce & Jira developers and consultants who will assist you with implementation and support.
No Code Integration
Achieve seamless Salesforce Jira integration without any coding to empower users of all technical backgrounds and ensure faster time to market.
Product Customization
Set-up a personalized product, whether it is one-way synchronization, custom buttons, or a new dashboard.
Security Compliance
Get a Salesforce-native app and use the REST API for data transfer. Maintain compliance with GDPR, HIPAA, and more.
Press Release
Sinergify Garners Spotlight on Salesforce Ben for Revolutionizing Salesforce Jira Integration
Explore MorePress Release
Grazitti Interactive Announces a New Addition to Sinergify – Zendesk-Jira Plugin
Explore More