Grazitti Interactive Announces the Release of Sinergify 6.0

Mountain View, CA | August 13, 2024 – Grazitti Interactive, a global leader in digital innovation, recently announced the release of Sinergify 6.0, a major update packed with a suite of innovative features designed to optimize your Salesforce and Jira operations.

Sinergify 6.0 marks a quantum leap forward with enhancements aimed at addressing critical business challenges, including improved data flow dynamics, enhanced admin usability, extended authentication support, and advanced search capabilities for end users.

Mudit Garg, Head of Salesforce Products, Grazitti Interactive, expressed his delight about the release, stating, “Our latest advancements in the custom Salesforce-Jira connector empower teams to collaborate with unprecedented efficiency. Sinergify 6.0 is tailored to meet unique business needs, fostering streamlined workflows that drive success. This latest release is a testament to our commitment to seamless interactions across platforms and represents a significant milestone in enhancing cross-team collaboration.”

Highlights of Sinergify 6.0

• The Advanced Search functionality provides users with a robust tool for conducting highly specific queries, allowing precise insights into Jira Issues.
• The default value for fields can now support dynamic values.
• The OAuth Authentication screen now shows the name of the integration user.
• Ability to log in directly using Google SSO when using OAuth.
• Ability to authenticate Jira using the personal access tokens for the Jira server/datacentre versions.

About Sinergify

Sinergify is a robust connector that integrates Salesforce/Zendesk and Jira, eliminating silos and enabling seamless interactions between the two systems. This collaboration tool allows for real-time data synchronization, ensuring up-to-date information across platforms. For fast-paced product development, Sinergify Assist leverages AI to provide agents with recommendations by identifying similar cases. By quickly mapping historical data, it supports informed decision-making, leading to faster case resolutions.

About Grazitti Interactive^®

Grazitti is a global innovation leader that designs, deploys and delivers digital engines to power business growth. Founded in 2008 and headquartered in India, we provide solutions for Salesforce customization, online community development, marketing automation, analytics, and web design & development. Grazitti serves the digital innovation needs of over 1000 global customers, including many Fortune 500 companies, across technology, banking & financial services, healthcare, and travel.