Yes, Sinergify is compatible with all versions of Jira.
Sinergify works well with all editions of Salesforce except for Salesforce Essentials.
Yes, this can be done with Salesforce permissions.
We provide user licensing slabs ranging from 10 to 500 users. If you need more than 500 user licenses, we have an unlimited package.
The integration is on the Salesforce side, with a few configurations on the Jira side.
Sinergify uses token-based as well as username API token-based authentication for integration. Data is synced directly between Salesforce and Jira without third-party involvement.
We have custom objects to store data directly in Salesforce. With the help of REST integration, we create communication between systems and data is transferred from one system to another.
Yes, this is possible with Sinergify.
Yes, you can setup Sinergify using the product set-up guide. It takes around 2 hours to configure the product.
Sinergify has configurable built-in features to meet your business requirements. If additional ones are required, it can be done via customization.
Yes. You can write a custom trigger on the Junction object. As soon as a case is linked to a ticket, it can be synced easily.
When a Jira ticket is moved to a different project, the same details will be updated on Salesforce in real-time.
You'll be able to select components from existing ones for the Jira ticket from Salesforce. For Labels, existing ones in the Jira instance are not visible in Salesforce. You can add or remove Labels on the specific ticket via Salesforce.
Yes, you can sync rollup field data from Salesforce to Jira at the time of Jira issue creation. To sync field data whenever it is updated, you'll need to write custom logic on top of Sinergify.
Yes, all updates are synced bidirectionally between Jira and Salesforce.
Yes, Sinergify works with every type of custom object and field.
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Sinergify is a product by Grazitti Interactive. Since its inception in 2008, Grazitti has helped global enterprises digitally grow in verticals like marketing, sales, and support. Its array of products and services has helped 1000+ customers, including several Fortune 500 companies, establish their digital presence, automate marketing and sales, and streamline support.