Sinergify in the Spotlight on Salesforce Ben -

Explore Now x
By continuing to use our website, you consent to the use of cookies. Please refer our cookie policy for more details.

Sinergify Announces the Availability of Its V2.0 Product Release

Mountain View, CA | April 26, 2021 – Sinergify announces its v2.0 product release’s general availability from April 26, 2021. The updated product version is now also available on Salesforce AppExchange.

The new Sinergify release is focused on improving the operational efficiency and productivity of users with smooth workflows and improved collaboration.

What’s New in Sinergify V2.0?

Several significant upgrades have been introduced in the new product release besides general enhancements and bug fixing. The upgrades include a few new features that have been introduced along with advancements in some of the existing features.

Following are some of the key highlights of Sinergify V2.0 release:

  • Multiple Jira Linking

Sinergify becomes the first product in the market to introduce the linking of multiple Jira instances with a single Salesforce Org. Earlier, only a single Jira instance could be integrated with Salesforce, now users can link up to five Jira instances with a single Salesforce Org.

  • Search Enhancements

Sinergify now offers more dynamic search functionality to further advance users’ search experience. The search page now fetches and showcases results based on pre-defined values including recent browsing and click activity.

  • Improved Salesforce Object and Jira Syncing

Typically, the shadow Jira records were created in Salesforce to facilitate the syncing of data from Salesforce to Jira and vice versa. Now, we have also made an on-demand feature, which will allow direct syncing between Salesforce Object records and Jira.

For example, changing the priority or status of a Jira ticket will also update the priority and status of the linked case.

  • Help Text for Jira Fields

Help text is the text that appears with a tooltip next to the mapped field to give extra information about the field for better clarity to the user. Sinergify now supports adding help text on the Jira fields for better user clarity and usability.

Expressing his views on the development, Alok Ramsisaria—the CEO of Grazitti Interactive (parent organization of Sinergify)—said, “I am so happy and proud that we have another Sinergify product release live now. The pace at which Sinergify is evolving, the credit goes to my Sinergify team and our customers, of course. I am thrilled, especially by the fact that Sinergify is now the only product to offer multiple Jira instances linking with Salesforce. I promise that’s not all, more exclusive and cool updates will follow in the coming days.”

About Sinergify™

Sinergify—powered by Grazitti Interactive—is a Salesforce and Jira connector that allows tight integration of both instances. Irrespective of what Salesforce product you use–Sales, Service, Community Cloud (both custom and standard objects), it can be integrated with all the Jira products (Core, Software, Ops, Service Desk) hosted on both on-premises and cloud versions.