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How to Select a Salesforce and Jira Connector that Aligns with Your Business

by Mudit Garg on Mar 17, 2020

Presuming you already understand the importance of integrating Salesforce and Jira, let’s talk about selecting the right connector for Salesforce and Jira integration.

When it comes to integrating Salesforce and Jira, there are a number of connectors available, but which one will be the best suited for your business?

If you want to quickly understand everything about Salesforce and Jira Integration, check out this infographic – Delineating Salesforce and Jira Integration.

Following are the steps that can help you select the right Salesforce and Jira Connector:

Step 1: Start by searching for references

Inarguably, one should start by searching for references. It can be time-consuming to coordinate calls and analyze feedback. A faster alternative is to seek the comments of your peers in other companies.

You can conduct your research on the internet and seek opinions from people who were recently there. It helps you make an educated decision.

You can start searching with keywords like “salesforce jira integration” or “connectors for salesforce-jira integration” and read the top results. Then, you can seek references from business process managers who have recently started using a connector in their organization.

You can search and compare connectors on Salesforce AppExchange.

Step 2: Identify your business needs

Without clarity of your business objectives and needs, you will not be able to decide the right product-fit for your organization.

Identifying your needs means deciding what you expect your connector to do.

To understand the requirements in detail, take help from your team members in product management, engineering, support and IT. They will help you analyze and identify the gaps in your reasoning and provide solutions.

After that, make a checklist of your needs and analyze if a specific product matches your requirements. If it does, go ahead. If it does not, opt out.

Step 3: Compare data security

Data security, for any organization, is a primary concern while looking for business tools. Similarly, when you are buying a Salesforce-Jira Connector, consider the security features being offered.

Because your Salesforce and Jira data will be synced through the connector and there will be a huge flow of information, you should ask your vendor:

  • What technology is your connector based on?
  • Is the data flow encrypted?
  • How is the data encrypted?
  • Are the security procedures reviewed regularly?
  • Are there backup servers?
  • Is it easy to view the connector’s system health?
  • How is your connector securer than the alternatives?

Checking out for references, identifying business needs, and comparing data security, these are the very initial steps, which will direct you towards the right path on your hunt for the right Salesforce-Jira connector.

However, you are still four steps away from reaching your destination.


To know more about these steps and for a more detailed analysis, refer to our eBook – Selecting the Right Salesforce-Jira Connector. You can download it for free!

Want to consult with the experts on Salesforce and Jira integration?

Our experts at Grazitti, are always pleased to discuss all Salesforce and Jira integration. You just have to drop your queries at [email protected] and they will reach out to you at the earliest.

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