Bringing Innovation to Agentforce World Tour Singapore with Sinergify
Support teams are grinding – but are they winning? Agents resolve tickets in Salesforce while engineers track bugs in Jira, and without a tight connection, customer experience tanks, and opportunities vanish. That’s why we’re bringing Sinergify to Agentforce World Tour Singapore—so you can see how Sinergify & Agentforce, the dynamic duo, streamlines workflows, boosts collaboration, […]...
Building the Future of AI-Powered Customer Service with Agentforce & Sinergify
The synergy between humans and AI is revolutionizing customer success, blending AI’s speed, reasoning, and automation with human intuition and empathy to deliver hyper-efficient, personalized experiences. With 43% of companies investing in AI to elevate customer support, Salesforce leads this transformation with Agentforce, a platform redefining intelligent automation. Agentforce: From Chatbots to Autonomous AI Salesforce’s […]...
Why Choose Salesforce-Jira Integration with Sinergify Over Point-to-Point Integration Tools
In the world of modern business, where efficiency and real-time collaboration are crucial, Salesforce and Jira have become indispensable tools for managing everything from customer relationships to development workflows. But what happens when these powerful systems can’t “talk” to each other? That’s where the magic of integration comes in—but not all integrations are created equal. […]...
Selecting a Salesforce-Jira Connector in 2025
Today, seamless collaboration across platforms isn’t just helpful—it’s essential. When teams connect effortlessly, they drive innovation, productivity, and results. Disconnected systems often slow teams down. For organizations using Salesforce to manage customer relationships, and Jira as a ticketing and workflow management tool, integration isn’t just an option, it’s a necessity. Integrating these two platforms increases […]...
Top Reasons to Integrate Atlassian Jira With Your CRM Platform
Gone are the days when customer service teams were seen as an extra cost to the company; now, they are recognized as the key resources to drive customer satisfaction and loyalty. This evolving perspective highlights the need for organizations to enhance their customer service capabilities by integrating solutions that streamline communication, improve response times, and […]...
Identifying the Right Zendesk-Jira Integration Solution for Your Business Needs
Many business leaders are understandably skeptical about the various options available, especially when it comes to integrating Zendesk and Jira. The challenge often lies in balancing the need for seamless cross-team collaboration while enhancing customer support, making it difficult to find the right integration solution that meets both objectives. In this blog post, we will […]...
Streamline Your Voice of the Customer (VoC) Process With Salesforce-Jira Integration
To succeed in today’s competitive market, achieving customer success and delivering value hinges on one key principle: truly listening to your customers and addressing their challenges. This is where the Voice of the Customer (VoC) process comes into play. VoC is the systematic practice of capturing customer feedback to directly enhance products and elevate the […]...
Top Industry Use Cases of Salesforce Service Cloud and Jira Integration
Integrating Jira and Salesforce Service Cloud offers a powerful combination for industries seeking to enhance operational efficiency and customer service. By bridging the gap between project management and Customer Relationship Management (CRM), businesses can achieve streamlined workflows, improved communication, and faster issue resolution. In this blog post, we explore the top industry use cases for […]...
How Sinergify Enables a Sync Between Your Product and Sales Team
The modern business landscape thrives on agility and collaboration. To truly excel, empowering your sales and product teams becomes crucial. This requires embracing cutting-edge technologies like CRM and project management platforms to streamline workflows. With a 73% adoption rate among sales professionals, Salesforce is the leader in the CRM realm. Its comprehensive features and extensive […]...
Navigating Salesforce Integration Challenges With Jira: A Complete Overview
Fast-paced projects demand efficient management and to ensure this, collaboration between your project management tool and CRM platform is crucial. Yet, for many Jira users, seamless integration with CRMs like Salesforce often comes with many challenges. From compatibility woes to intricate setup requirements, and data synchronization glitches to lingering security concerns, the obstacles seem endless. […]...
