Bringing Innovation to Agentforce World Tour Singapore with Sinergify

Support teams are grinding – but are they winning? Agents resolve tickets in Salesforce while engineers track bugs in Jira, and without a tight connection, customer experience tanks, and opportunities vanish.

That’s why we’re bringing Sinergify to Agentforce World Tour Singapore—so you can see how Sinergify & Agentforce, the dynamic duo, streamlines workflows, boosts collaboration, and delivers smarter, faster support. 

This isn’t just an event – it’s your launchpad for redefining how teams deliver world-class service with AI-driven innovation. You’ll experience how agentic AI can power a digital workforce for your business during our inspiring keynote, featuring Salesforce leaders and trailblazing customers.

Let’s dig a little deeper into why Agentforce World Tour Singapore is the perfect place to experience the latest Salesforce innovations.

Why Agentforce + Sinergify is a Revolutionary Solution for Support Teams

Imagine a world where support teams resolve cases faster, collaborate effortlessly, and deliver exceptional customer experiences—all without breaking a sweat. That’s the power of Agentforce + Sinergify. 

Here’s why this dynamic duo is transforming the game for support teams everywhere:

a. Seamless Salesforce-Jira Integration, Enhanced by AI

Sinergify is the ultimate bridge between your support and engineering teams. It integrates Salesforce and Jira so seamlessly that you’ll wonder how you ever managed without it. 

With Agentforce, Salesforce’s AI-powered assistant embedded in the agent console, your team gets real-time insights and automation that supercharge workflows.

Sinergify lets agents manage Jira issues directly within Salesforce—no need to juggle multiple tools. From logging bugs to tracking feature requests, everything happens in one place.

This integration eliminates silos, fosters collaboration, and keeps everyone on the same page.

b. Boost Agent Productivity

Time is money, and Sinergify saves both. Agents can access Jira data in the context of a Salesforce case, meaning no tab-switching, no endless scrolling, and no wasted clicks. 

The result? Faster resolutions and happier customers.

Real-world wins include handling multiple bugs tied to a single case or linking opportunity closures to Jira feature requests—all without leaving Salesforce.

Here’s a pro tip – Fewer clicks = more time to focus on what matters: solving customer problems.

c. Accelerate Response Times

With Sinergify and Agentforce, routine workflows are automated, freeing your team to tackle complex challenges. 

AI-driven insights and integrations mean agents spend less time on manual data entry and more time delivering solutions. 

The payoff, you ask? Faster response times that delight customers and keep your support metrics soaring.

d. Ensure Data Accuracy Across Platforms

Miscommunication between support and engineering? Not on Sinergify’s watch. 

Real-time sync between Salesforce and Jira ensures data consistency, so everyone’s working with the same information.

It’s critical because accurate data prevents costly errors and keeps projects on track.

e. Improve Operational Efficiency and Reduce Costs

Sinergify centralizes your workflows into one platform, slashing training time and reducing reliance on fragmented systems or tribal knowledge. 

The result? A leaner, more efficient operation that saves time and money. 

And the bonus is that the streamlined processes mean your team can scale without the growing pains.

Experience it Live in Singapore

Swing by our booth at Agentforce World Tour Singapore for:

Who Should Stop By?

This event is a must for anyone looking to level up their cross-functional collaboration and service delivery. Don’t miss out if you’re a:

•  Salesforce Admin or Architect aiming at seamless integrations.

•  Customer Support Leader aiming to boost team performance.

•  Jira Admin seeking better alignment with support workflows.

•  Head of Engineering or Product Operations focused on efficiency and collaboration.

•  Innovator eager to transform how teams work together.

•  Or simply someone ready to revolutionize cross-functional service delivery.

Don’t Miss Out

We can’t wait to meet you at the Agentforce World Tour Singapore! Here’s the scoop:

•  Where: Level 4, Marina Bay Sands Convention Centre

•   When: Thursday, 15 May 2025

Discover how Sinergify + Agentforce can transform your support ecosystem. Don’t miss out—stop by our booth and experience the future of customer support!