Is Salesforce case creation from a Jira issue supported by Sinergify
Q.
Is Salesforce case creation from a Jira issue supported by Sinergify?
Is Salesforce case creation from a Jira issue supported by Sinergify?
A.
No, you cannot create a case from Jira, but you can link it to the existing case through Jira. You just have to enter a case number in a field in Jira and the issue will be linked to the case in Salesforce.
No, you cannot create a case from Jira, but you can link it to the existing case through Jira. You just have to enter a case number in a field in Jira and the issue will be linked to the case in Salesforce.
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