Q. Is Salesforce case creation from a Jira issue supported by Sinergify?
A. No, you cannot create a case from Jira, but you can link it to the existing case through Jira. You just have to enter a case number in a field in Jira and the issue will be linked to the case in Salesforce.
A. Yes, it works with every type of custom objects and fields.
Sinergify is a product by Grazitti Interactive. Since its inception in 2008, Grazitti has helped global enterprises digitally grow in verticals like marketing, sales, and support. Its array of products and services has helped 1000+ customers, including several Fortune 500 companies, establish their digital presence, automate marketing and sales, and streamline support.