Integrate Zendesk Support With Atlassian Jira to Enhance CX
by Sanjana Rikhi on April 19, 2023
Customer experience is the new battleground for every modern business. To provide that stellar CX, collaboration between your teams is crucial. And for this collaboration, every team needs to access data effectively. If you’re using Jira as your project management tool and Zendesk Support as your support operations tool for seamless customer interactions, chances are […]...
Zendesk Support & Jira Integration: Your Key to Improving Organizational Productivity
by Prakriti Kaushik on January 9, 2023
Every second counts when it comes to customer support. And did you know 62% of customers will recommend a brand to a friend if they are provided with a great service[i]? For providing new-age customers with personalized experiences, businesses are gravitating more towards using top CRM and project management tools. For instance, Zendesk and Jira. […]...
What Makes Sinergify the Most Reliable and Secure Salesforce-Jira Connector?
by Nikhil Kumar on September 9, 2022
System integration has been a trending topic among businesses throughout the world. This is because many businesses have invested in modest-to-large systems and it is sometimes difficult for them to realize their full potential. If you are a Salesforce and Jira user and you want to maximize the full potential of these systems, the wise […]...
Salesforce and Jira Integration: Your Key to Maximizing Organizational Productivity
by Prakriti Kaushik on May 18, 2022
With customers wanting proactive services and personalized interactions, businesses are gravitating more towards using top project management and CRM tools. And what could be better than using Salesforce, one of the most widely used CRMs in the world, with Atlassian’s project management tool – Jira? When you integrate these two systems, you can use them […]...
Integrate Salesforce and Jira With Sinergify’s Jira Plug-In
by Arjun Gupta on April 29, 2022
Teams that work together deliver enduring customer experiences. However, when teams use different tools at the workplace, it reduces productivity. In order to build cross-team collaboration and keep teams productive, you need to bring them on one single platform. Consider Salesforce and Jira, for example. While support/service teams use Salesforce, Jira is used by product/engineering […]...
Maximize Teams’ Efficiency Without Forfeiting Effectiveness
by Shubham Gupta on May 24, 2019
The defining factors that are primal for the growth and success of any organization are efficient and effective teams. Every team lead/manager/head constantly tracks their team’s performance and keeps looking for ways to enhance it....
How to Integrate Salesforce Sales Cloud and Jira Adeptly?
by Mudit Garg on May 21, 2019
Sean is the sales manager at a video Platform as a Service (PaaS) provider based out of Boston. The only thing he keeps contemplating is how to achieve the sales target....