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Investing in Salesforce and Jira Integration: Is It Worth It?

by Amandeep Singh on May 28, 2021

It goes without saying that every investment a business makes is done strategically for the business to profit from. Any business in the world would want to drive value from any investment they make, be it functional, operational, or financial.

Investing in system integrations is no different. The primary objective of system integrations is to optimize existing systems and processes to reduce the burden on employee resources and bandwidth. Being a part of digital transformation (DX) initiatives, connecting different systems has its perks; both functional and financial.

Salesforce and Jira Integration

Salesforce is a crucial tool within any organization as its customer-facing teams use it. And so is Jira for backend teams, especially the technical teams like engineering and product.

To truly personalize the customer experience in today’s omni-channel business sphere, customer-facing and backend teams need to work in collaboration. So, that’s why integrating these two business-critical systems becomes vital for any business.

But Salesforce and Jira integration, as simple as it sounds, is much more complex than that. There are concerns involved such as the reliability and scalability of integration. However, the integration technology today has improved and become more reliable over the last few years.

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Is it Worth Investing in Salesforce and Jira integration?

Well to answer that, you must know the benefits of integrating Salesforce and Jira integration. Let me quickly walk you through some of the benefits first.

  • Improved efficiency

Without Salesforce and Jira integration, your teams’ time and productivity go into navigating small admin and management tasks. An integration, however, comes with an opportunity to boost their productivity with reduced manual efforts, making workflows more efficient.

  • Automated Business Processes

The integration enables automating several workflows and processes by saving time and money by replacing manually initiated processes with software that reduces errors, enhances the work and process flow while lowering expenses and improving efficiency across the board.

  • Reduced Dependency on Customized Solutions

Remaining dependent on customized solutions also means you sink more up-front costs into your tools, and it requires developer sources that have inherent risks, as well as needing developers to communicate throughout the software development cycle.

  • Freed Up Valuable Resources for Other Projects

By automating the majority of your sales, marketing, support, and engineering processes, your precious employees would be able to spend more time on core and more relevant tasks.

How to Calculate if Investing in Salesforce and Jira Integration is Worth it?

Every business has its own unique business processes and, thus, the expectations from Salesforce and Jira integration also vary per the business use cases.

We, at Grazitti, have determined the ways a business can use to identify if their investment in Salesforce and Jira integration will be worth it. And in this effort, we invited a panel of experts for a webinar to have a detailed discussion on this.

The speakers included Parik Dhody, the manager of Salesforce and RPA CoE at Ascender HCM, and Atul Sharma, the Director of Salesforce practice at Grazitti Interactive. Both the speakers shared their views on Salesforce and Jira integration in great detail.

Watch this webinar now to learn about the ways how you can calculate if it is worth it for your organization to invest in Salesforce and Jira integration.

Integration queries on your mind? Let’s connect.

You can also catch Sinergify in action in an exclusive demo session. If you want to know more about Sinergify, please feel free to write to us info@sinergify.com.

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