Salesforce–Jira Connector
Integrate standard and custom Salesforce objects
with Jira to strengthen cross-functional collaboration and deliver top-notch customer experience
Integrate Salesforce & Jira
With Sinergify
Productive Teams. Happy Customers.
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Investing in Salesforce and Jira Integration: Is it Worth it?
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Sinergify – a Salesforce® & Jira® Connector – is now on AppExchange®
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Why You Should Integrate
Salesforce and Jira with Sinergify
Integrating Salesforce and Jira gives you stronger insights into the buyer’s journey stage, as well as customer expectations.
This enables you to minimize the time and effort required to solve customer issues, and build a highly-personalized approach to customer service and support.
At Grazitti, the Salesforce and Jira experts have built Sinergify!
The connector enables you to combine the power of Salesforce and Jira, in order to break free from siloed communication, and build collaboration across teams.
Types of Salesforce-Jira Integration
Offered by Sinergify
Sinergify Use-Cases
Create Jira Issues
from Salesforce
Search and Link Jira Issues
from Salesforce
Make Jira Feeds Visible
to Customers
Sync Attachments
& Comments
Control Feed
Items
Notify the Case Owner
of Jira Updates
Centralize Updates on
Salesforce & Jira
Update Case Status of
Resolved Jira Issues
Change Jira Status
from Salesforce
Automatically Create
Jira Issues
Search and Link
Salesforce Records
View Linked
Record Details
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our product experts
Customer Speak From AppExchange
Matt Herrmann
Community Review
November 9, 2022
Great product backed by a fantastic team
This product checks all the boxes in our need to interface Jira and Salesforce and exceeds expectations in the ability to configure it to meet our business needs. The support team has been nothing short of excellent in response time and willingness to jump in and help us out. We are in a migration from on-prem Jira to the cloud and they jumped right in and helped us leverage their tools to make that transition as seamless as possible.
Amanda Sanchez
Community ReviewFeb 11, 2022
Great tool, suits our needs and the support is excellent!
The headline sums it up. Our team was looking for a tool that enabled our service cloud users to create and link Jira tickets from Salesforce and this has worked exactly as expected for us. The Jira plugin is extremely easy to set up and the developer’s support has also been amazing. Super quick to respond and detailed answers to questions we’ve had.
Soumitra Joshi
Community ReviewOct 13, 2022
Jira-Salesforce Sync Simplified!!
The Sinergify team was extremely easy to work with. They assisted with migration from the Jira server to the cloud with the required reconnecting Sinergify to our SF instance. They worked over the weekend, and they created additional documentation and followed up.
Mazi Avital Hecht
Community ReviewApril 04, 2022
Simple and effective tool, great service
The tool was exactly what we need in order to sync between Jira to SF. After the first configuration with the support’s help, the daily work is simple and it is easy to configure new projects. The data from Jira is stored in new SF objects, which makes it easy to understand and manage.
The support team is great, professional, and very dedicated to the work.
We added our own custom code to update the case with specific logic. The support team helped us a lot to assist with difficulties that came up during the upgrade.
Brandon Moore
Community ReviewJuly 21, 2022
Great tool for syncing data from Salesforce to Jira
We use Sinergify to sync opportunity records to a Jira board where other non-Salesforce users can interact with Jira objects. The installation was fairly straightforward and the Sinergify team was very responsive and helpful in getting us up and running quickly.
Product Features
Easy
Configuration
Salesforce-Native
& Lightning-ready
Bidirectional
Synchronization
Multiple Object
Syncing
Advanced
Search
Multiple Jira
Linking
Jira
Plugin
Multilingual
Support
Analytics &
Reporting
For Quality Assurance, Sinergify’s Testing Phases Include
We ensure that Sinergify is passed through all the testing phases so that it facilitates Salesforce-Jira
integration seamlessly.
Try Sinergify for Free
Available for a Free 14-Day Evaluation
Trusted By
Key Resources for Cross Functional
Collaboration Success
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Reasons to Partner With Us
In-House Assistance
Get assistance with product installation and set-up. Access online tutorials and in-house training.
Customer-Driven Approach
Lead product design and development. Add new features by analyzing usage patterns and releasing critical updates.