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Integrate Salesforce & Jira
With Sinergify
For Better Cross-Team Collaboration
Trusted By Leading Global Brands
Take Cross-Team Collaboration to a Whole New Level
Supercharge Efficiency and Elevate Customer Experiences With Sinergify – A Salesforce Jira Connector
Integrating Salesforce and Jira gives you strong insight into the buyer’s journey stage, as well as customer expectations. This enables you to reduce the time and effort required to solve customer issues, and build a highly-personalized approach to customer support. At Grazitti, we’ve built Sinergify, a Salesforce Jira connector. It enables you to combine the power of Salesforce and Jira, break free from siloed communication, and build cross-team collaboration.
With fast-paced product development, Sinergify has recently launched Sinergify Assist, which offers AI-based recommendations to agents that surface similar Cases. By mapping historical data quickly, it enables informed decision-making for faster case resolution.
Automate Workflows & Deliver Effective Customer Support
A Salesforce-native solution, Sinergify enables custom development and automation on top of data from business critical tools such as Salesforce and Jira. The features include:
Get support for as many as 18 languages and view the admin panel in the language of your choice
Enable a two-way flow of data and auto-sync comments & attachments between Salesforce & Jira
Get compatibility with Classic, as well as Lightning Experience (LEX) in Salesforce
Avail support for standard and custom objects & synchronize as many objects as you require
Get reporting capabilities to analyze the number of Salesforce cases escalated as Jira issues
Get advanced search for existing Jira issues as well as a comprehensive view of the results page
Watch How Sinergify Benefits Your Business Requirements
- 75% customers say their Case SLAs and overall Support Experience have improved post-Sinergify implementation.
- 80% customers rated 5 stars for the user-friendliness of Sinergify for connecting and managing Salesforce and Jira.
- 95% customers rated 4 stars for the accuracy and timeliness of data synchronization between Salesforce and Jira using Sinergify.
- 83% people rated a full score for the adaptability of Sinergify across teams in their organization.
* Metrics reported by our customers through an internal survey.
Key Pillars
With a focus on accessibility, scalability, cost-effectiveness, quick implementation, and seamless integration, we’ve built Sinergify – A Salesforce Jira connector to streamline and simplify customer relationship management. Once you configure and set up the Salesforce Jira connector as per business requirements, almost everything can be automated.
100%
- Reduction in Manual Data Entry
and Synchronization - Decrease in Process Turnaround Time
- Increase in Real-Time Access to
Integrated Data
99%
- Fall in Errors and Associated Costs
- Improvement in data privacy and
security measures
Experience the Power of Salesforce Jira Integration
Sinergify: An Industry Leader on Top Cloud Integration Marketplaces
Customer Speak From AppExchange
Enhanced Data Visibility & Improved Customer Insights
Top Salesforce Jira Integration Use-Cases With Sinergify
Trusted by Customers Across Industries
Case Study
Integrating Five Jira Instances with a Single Salesforce Org for a DevOps Solution Provider
Case Study
Migrating From Existing Salesforce Jira Integration to Sinergify
Case Study
Automated Business Operations, Quickened Case Resolution with ‘Cases’ and Jira Integration
Why Choose Sinergify for Salesforce Jira Integration
We have a team of Salesforce & Jira developers and consultants who will assist you with implementation and support.
Achieve seamless integration without any coding to empower users of all technical backgrounds and ensure faster time to market.
Set-up a personalized product, whether it is one-way synchronization, custom buttons, or a new dashboard.
Get a Salesforce-native app and use the REST API for data transfer. Maintain compliance with GDPR, HIPAA, and more.
Free Trial: Begin Your Journey
- Available for Cloud & On-Premises Versions of Jira
- Unlimited Users
- Highly Customizable
- Jira Issue Management from Salesforce
- Advanced Reporting
Start Free Trial
Featured Resources
Press Release
Sinergify Garners Spotlight on Salesforce Ben for Revolutionizing Salesforce Jira Integration
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Press Release
Grazitti Interactive Announces a New Addition to Sinergify – Zendesk-Jira Plugin
Explore More
Frequently Asked Questions
A connector enables you to seamlessly integrate Salesforce and Jira, and improve collaboration, productivity, and customer support.
Here are some of the benefits of using a connector for Salesforce Jira integration:
Here’s how you can create a new Jira ticket from a Salesforce case record:
Step 1: From your Salesforce instance, go to the case record for which you want to create a Jira ticket. There are two ways to create a Jira ticket from Salesforce.
For more details, visit this link.
You can reach out to Team Grazitti for support and discuss use-cases you may have. We have 200+ certified Salesforce developers and consultants who can assist you with your implementation and requirements.
This feature enables you to link multiple Jira instances with your Salesforce Org. The authentication and configuration of the instances can be controlled from Admin Settings in Sinergify.
For more details, visit this link.
Learn more about setting up a Salesforce Jira integration, in the complete guide.
